Hot Hot FAQ — All your questions, answered here

No, on hot hot No one under 18 is permitted to register or play — this is a strict policy with no exceptions.

Your date of birth is required at registration and will be verified. Before your first withdrawal, you'll need to upload a national ID or passport as part of the KYC process — which confirms your age once more.

• Registering with false information will result in permanent account closure and your balance may be forfeited.
• If you suspect an underage family member is using hot hot Responsible gaming Visit the page or reach out to support directly.
• Never let anyone else use your account — especially a minor.

Yes — when you invite a friend through hot hot's referral program, both of you receive rewards.

How it works:

• Log in to your account and go to the "Refer a Friend" or "Friend Invitation" section.
• There you'll find your personal referral link or code.
• When a friend registers using your link or code and completes their first deposit, a bonus is credited to both accounts.
• The referral bonus amount may vary depending on current promotions — check the hot hot promotions page to see the latest offer.

Keep in mind: The person you refer must be a genuine new user — attempting to claim referral bonuses by creating multiple accounts from the same device or IP address may result in all accounts being permanently banned.

To update your personal information on hot hot, log in and go to "Account Settings" or "Profile" Go to the section.

How to update each piece of information:

• Profile picture, display name: Changes can be made directly from Settings.
• Changing your phone number: You'll need to verify via OTP on your old number before adding a new one. If you no longer have access to the old number, contact support — they'll verify your identity and assist you.
• Full name or date of birth: These details are part of your KYC-verified information and cannot be changed by you directly. If there's an error, email support@hothot.click with supporting documentation.
• Adding or changing your email: You can do this directly from Settings — a verification link will be sent to your new email address.

After making any changes, log out and log back in for the updates to take effect.

hot hot's Live Casino lets you play in real time with live dealers via live streaming — games include Blackjack, Baccarat, Roulette, Dragon Tiger, and more.

What you'll need:

• You must be logged in to your hot hot account and have a sufficient balance.
• A stable internet connection — at least 3 Mbps is recommended for smooth live streaming.
• No separate app download needed — works directly in your mobile browser.

How to get started: Log in and go to the "Live Casino" section. Choose your preferred table or game — once it loads, you'll see the dealer and can chat in real time. To place a bet, select a chip value on screen and click on the table.

If it's your first time playing Live Casino, start with small bets to get a feel for the environment. If you run into any issues, let us know via live chat.

Yes, you can start playing at hot hot even on a very small budget. The minimum bet varies by game type:

• Sports Betting: Typically a minimum of ৳10 to place bets.
• Slots: Minimum bet on most slots ৳1 – ৳20 and above, varying by game.
• Live Casino: Minimum bet per table ৳50 – ৳100 It's possible.
• Lottery: A ticket usually costs ৳20 – ৳50 Starting from.

The core principle at hot hot is simple — only bet what you can afford to lose. Starting with a small budget is always the smart move, especially for new users. To learn more about responsible gaming, This page View.

No, on hot hot Only one account per person is permitted. This policy applies equally to everyone — no exceptions.

Reasons a duplicate account may be flagged:

• Using the same mobile number or email address across multiple accounts.
• The same national ID or passport number.
• Running multiple accounts from the same device or IP address.
• Using the same payment method (bKash/Nagad number) across two accounts.

Consequences: If multiple accounts are detected, all of them will be permanently closed and balances may be forfeited. If you're having trouble accessing an existing account, please contact support instead of opening a new one — we'll get it sorted for you.